Innovation In POS Technology

Samtouch POS.
Samtouch POS software is developed by us here in the UK. Built on the latest Microsoft .NET platform you can rest assured that your system is at the leading edge of Point Of Sale technology. We believe that any professional business needs local support thats why we have qualified reseller's nationwide, backed up by our 1st line support team and system developer's. We are unique in the fact that we developed our software on hardware we supply ensuring that the whole system is fully compatiable.  Why not book a local demonstration, you will be amazed how cost effect our systems are.

What Sector?.

Restaurants

Samtouch has a comprehensive level of features and third party integrations for any professional restaurant business.
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Cafe Shops.

Keep the coffee flowing with Samtouch Point of Service software and SAM4S POS Touchscreen solutions.
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Public Houses

Fast, reliable and cost effective.  Samtouch POS Software combined with SAM4S POS ticks all the boxes for Pubs & Nightclubs.
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Take Away's

Designed with a high level of features suited to the Take-Away industry. Also checkout the Take Away App Integration.
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Retail Store.

A wealth of features specifically designed for the Retail sector. Inc. Promotions, scale integration and customer loyalty
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Hardware Store.

Incorporating the retail features with a high capacity of products usually associated the hardware industry.
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Customer Loyalty.
It's just as important to retain customers as well as finding new ones.  The combination of Samtouch & Samtouch Office makes it easy to manage customer information and promote your business by offering loyalty points, price level discount or cashless (members clubs etc).  Whichever one of your establishements your customer visits you can be assured that the information is available at the point of service.

Floating Operators.
As part of a Multi-POS operation, it's important that the operator's can move around the system easily.  With Samtouch an operator can start a sale on one terminal and move across multiple terminals adding to the existing sale.  For busy bar operation this feature is a must to reduce bottom neck's and speed up bar service. This features is predominantly used in bar and hospitality enviroments but is just as easily suited to the retail sector.

Floating Operators
Happy Hour

Price Levels
Samtouch offers up to 6 different price levels per product.  These can be used in many different scenarios from happy hour, customer loyalty price levels, trade customers etc.  In addition, price levels can be scheduled to operate on different days and/or different times of the day to work in conjunction with your promotion. 

Multiple Sizes
Dealing with multiple sizes as part of your inventory process can be a headache.  Samtouch deals with this most effectively by offering multiple sizes and prices per product.  Typically wine can be sold in 125ml, 175ml & 250ml measures so Samtouch allows you to factor in the relevant quantity to deduct stock accordingly.

Different Sizes
Promotions

Promotions
We know that providing customers with varied promotional offers is a fundimental part of everyday business, but sometime difficult to achieve on your current POS solution.  That's why Samtouch has a full suite of promotional algorithms built in.  Whether you are doing a simple 3 for 2 offer or combination meal deals, Samtouch offers a complex range of promotional options.  You can even schedule promotions to work on certain days or time and tailor customer display advertisements to work in conjunction with the promotions 

Kitchen Order Printing
For fast, accurate and efficient food order processing, expedite Samtouch's order process features. We understand that food prep points open and close during the day that's why Samtouch provides scheduled options to re-route kitchen order printing to alternative printer's within the system.  Free text, condiment and cooking instructions are printed as part of the order.

Kitchen Order Printing
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Microplus Kitchen Video.
A powerful way to speed up service to your Customers and increase employee productivity From Microplus Inc. - A pioneer in developing standalone kitchen video systems utiliziing state-of-the-art technology comes the Ultimate Video family of controllers. The Ultimate Video provides your kitchen staff with easy to read, color enhanced product orders. The system provides powerful tools to help increase customer service and employee productivity, while helping to reduce waste.

Caller ID
A must for any busy take-away shops. Connect this device to your telephone line and let Samtouch display the customer who is calling before you take the call.  This device not only speeds up the order process but instills a professional image to your customers. A low cost device that add's value you to your business time after time.

Comet CTI
Camera Security

Security System
Reduce shrinkage with added levels of security to your existing security camera system. Connect the AVI-Pro device between Samtouch and your security system to super impose the receipt onto your recordings.  By implementing this added security level will help to reduce operator errors, voids, refunds and under ringing.

Weighing Scales
Samtouch integrates to a number of CE approved weighing scales for processing sales transactions which include individually weighed produce.  Weight embedded barcodes on items such as cheeses, cooked meats and other deli produce are also handled via barcode scanning.

Scale Interface
Barcode Scanning

Barcode Scanning
Samtouch product file is only limited by the capacity of your hard drive.  Products can either be sold using PLU / sku code or barcodes.  Using the manufacturers product barcode is the most efficient and secure way of selling product in store.  Reduced shrinkage as the operator doesn't manually enter prices.  Easier stock checks utilising hand held stocktaking devices.  With Samtouch you create the product once and the product is ported to all terminals in store.  Alternatively, use Samtouch Office to populate your product through all your stores. 

Shelf Edge Labels
Presentation in-store is paramount to a succesful business.  No more hours spent pricing each individual item. Samtouch integrates with Bixolon and Citizen label printers so that you can print shelf edge labels quickly and easily.  Just print and tear the perforated roll and insert the new shelf edge label into your scanning rail.  Thermal transfer print options available for outside labels such as garden centres etc.

Bixolon Label Printing
Table Management

Table Management
Samtouch offers a high level of functionality when it comes to Table Management.  From graphic representation of table layout, split billing, table merging, tab transfers to table and all the functionality of table management you would expect.  Samtouch can also be operated on Windows tablets for order at table operations.
With up to 6 management files you can utilise these for different sections of your restaurant, room management or simple customer accounts.

Dynamic Screens
Spending time creating new products or specials?  Samtouch "Dynamic Screen" feature takes the heartache out of adding new items to the keyboard.  With "Dynamic Screens" all you need to do is create the product and Samtouch will automatically add it to the relevant product screen.  So, if you have a new starter add the new product to the "starters" category and it will auto appear in the "Starters" screen.

Dynamic Screens
Stock Count Down

Stock Count Down
The stock count down features provides the waiter/waitress with up to the second information about the number of menu items currently available.  Ideally suited to higher value or limited menu items such as lobster and steaks etc.  Once the count reaches zero then you have the option to not process anymore orders for that item.  Stock count down should be up dated at the start of session to ensure accurate availablity.

The Exchange
The Drink Exchange turns a bar into a stock market for a night with a selection of food and drinks prices changing every 5 minutes based upon what customers are buying – and LIVE trading prices displayed on TV’s! Generally run as a weekly event or as a happy hour tool, it’s great interactive fun for customers whilst being a hugely effective sales driving tool (increasing sales on average by 40%). Get in touch today to discuss implementation in your bar!

The Exchange

Samtouch Office Cloud Back-Office.
Complete your Point-Of-Service solution with our very own Cloud based Back-Office solution.  Where ever you are in the world you can manage and monitor all your restaurants on any PC or Tablet, whether it be Windows, IOS or Android  The opening dashboard provides you with key sale information at the touch of a button or altenatively create new menu item, changes prices, check stock or produce more detailed reports.  Samtouch Office is your hub to control all of your restaurants from one "easy to use" central point.

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Integrated Payments.
Samtouch interfaces to a number of key card payment provider's, such as Paymentsense, WorldPay, Sage Pay and Veriphone.  Choose from counter top or mobile wireless device for "Pay At Table" table operations reducing the bottle neck at the point of service.  You select the device and provider that best suites your business. 

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Useful Restaurant Integrations

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Resdiary restaurant reservation system creates a smooth service using our on and offline tools, designed to harmonise the front of house and kitchen teams. Maximise capacity with smart table optimisation, available on multiple devices, giving you optimum control over your reservations.
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Mainstay is an intuitive end to end PMS software system specifically designed for the hotel market. Each hotel can select the modules suited to their own establishment and requirements. Mainstay has built up an enviable reputation for its functionally rich software, reliability and flexibility at a competitive entry level price. Mainstay has all the main features required for any busy hospitality environment; enquiries, reservations, billing, conference, sales ledger and marketing and is configurable to each individual hotel for ease of use.
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Mobo2Go Online Ordering
Mobo2Go Logo

Online takeaway meal ordering is rapidly becoming a standard requirement for takeaways, restaurants and caterers, with millions of customers ordering breakfasts, lunches and dinners online every month. Takeaway, delivery or eat in, Mobo2Go online ordering provides a simple, convenient way to order meals from your PC, smartphone or tablet and avoids your customers having to stand in a queue.  Orders placed on-line are ported through to Samtouch automatically generating kitchen orders for kitchen prep.
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Woocommerce

Looking to have an online presence?  Samtouch offers a simple but effective integration to Woocommerce On-line Store platform.  Woocommece offers a wide range of extensions allowing you to build a professional website which is easy to manage and very cost effective.  With many companies specialising in building Woocommerce websites this is one of the easiest ways to get online
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Woocommerce
Direct Room Sales
Direct Room Sales

Direct Rooms Sales offer hotel owners a unique Hotel Reservation System boasting a feature-set normally only available to larger hotel chains. Backed by a comprehensive range of consultancy, training and marketing services to support hotel owners in maximising revenue from rooms. The DRS Booking System was designed by hotel owners frustrated that the market did not offer a system that facilitated revenue management techniques within a simple and easy to use system, without commission charges on their business.
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Caterbook

CaterBook V4 is a fully integrated, single system, comprising reception desk software, web booking engine and channel manager. Pricing and availability is controlled in one central point, significantly reducing the time it will take you to manage your bookings. Being cloud based, you can access CaterBook from any web enabled device, including PC, Mac and modern tablet like an iPad or Nexus. Samtouch & Caterbook integration ensures food and restaurant bills are added direct to the hotel bills in your PMS system ensuring no purchases are missed from the bill.
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Caterbook

Integrated Payments.
Samtouch interfaces to a number of key card payment provider's, such as Paymentsense, WorldPay, Sage Pay and Veriphone.  Choose from counter top or mobile wireless device for "Pay At Table" table operations reducing the bottle neck at the point of service.  You select the device and provider that best suites your business. 

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Reports

Intelligent Reporting

Samtouch Office Management.
Samtouch POS offer's a wealth of sales reports built in as standard. Samtouch Office our cloud based system management solution takes the system to the next level.  Owner's, manager's and head office management can retrieve real time business data allowing them to centrally analyse business performance of the entire estate, groups of sites or indeed any individual site.  Whats more you can manage products, product pricing and analysis report's on any device with a web browser and internet connection.

Sales Reports.

Samtouch Office incorporates a wide range of sales reports including Financial, Void, Vat, Media, Products amongst many other powerful analysis reports.

Date Range.

Looking for sales information historically or over a set period?  Samtouch Office allows you to report on sales information over different periods, including YTD, Last Year and Date Range.

Profit Reports.

Product profitablity reports are all part of the management analysis report provided by Samtouch Office.  Keep track of the profitability of products and product groups over different periods

Stock Valuation.

Stock Valuation reports play a key role in business management.  Real time stock valuation is available for each store, a range of stores or consolidated.

Operator Reports.

Operator productivity reports allow management to track sales performance of individual members of staff with key indicators to staffing issues.

Dash Board.

The "Dashboard" gives you a snap shot of business as its progressing throughout the day.  From Monies received to product category reports its all at your finger tips.

Product Profit Report.
A fundimental report for any Epos system.  The product stock report basically gives you a state of play of your profit margins which you can act up on immediately.  For ease of use products are reported by category so that you can quickly and easily identify a specific product within your portfolio.  Profit reports are calculated at the point of sale which is critical in providing you with the correct profit at the point of the sales transaction.  This reporting mythology assures you of accurate reporting of historical data.

Samtouch Office In The Cloud
Stock Valuation Report

Stock Valuation.
Want an up to date stock valuation?  Samtouch Office allows you to report on your current stock valuation for one location or many.  The data is updated real time, so you can be assured of up to date stock valuation based on your average cost price.  The report can also be honed down to key product groups as required.

The Dashboard.
Real time data showing key indicators of your businesses performance.  Want to know current turnover, best or worst performing products or sales information by product group?  The "dashboard" provides easy to read reporting either in report format or graphical representation.

The Samtouch Office Dashboard

Reports

Keep Track of Stock!

Samtouch Office Inventory.
Although Samtouch POS Solution provides a limited stock inventory model out of the box! For a full inventory solution Samtouch Office has all the functionality you would expect from a cloud-based back office solution in terms of stock inventory.  Stock valuations, stock takes, product supplier ordering, deliveries as well as inter store transfers are all incorporated into Samtouch Office as a low monthly cost.  Wherever you have an internet connection you can keep track of your stock levels etc.

Stock Valuations.

At a touch of a button, you can report on stock valuation at a single store or acros numerous site.  Current stock held for a specific supplier or product group

Stock Ordering.

 Whether you replenish your stock to minimum, maximum or trending sales, Samtouch Office takes the pain out of supplier stock ordering!

Stock Taking.

Stock takes can be time consuming and hard to process.  With Samtouch Office "Snap Shot" feature you can do partial stock takes quickly and easily.

Deliveries.

Samtouch Office provides a quick and simple process to update your stock as deliveries come through the door.

Supplier Invoices

Updatiing your cost prices couldn't be simpler.  Samtouch Office calculates your current cost based on your mean average purchase price, ensuring up to date and accurate valuations

Recipes.

For the food sector, recipe nesting provides that extra tier of stock control down to ingredient level, minimising stock shrinkage.

Stock Levels.
Keeping track of stock levels and alerts can be cumbersome. The stock level user interface makes it simple to spot items that are running low on stock so that you can take the relevant action .  You can amend stock order levels or alert levels quickly and simply. Fine tune stock levels to ensure you carry the optimum levels of stock.

Samtouch Office Product Stock
Stock Valuation Report

Stock Valuation.
Want an up to date stock valuation?  Samtouch Office allows you to report on your current stock valuation for one location or many.  The data is updated real time, so you can be assured of up to date stock valuation based on your average cost price.  The report can also be honed down to key product groups as required.

Snap Shot.
The 'Snap Shot' feature allows the operator to complete small stock takes whilst the store is closed.  Once the count is completed then you can input the count whilst the store is open with no detrimental effect. Samtouch Office will calculate any discrepancies even when sales or deliveries have been input, giving a resulting accurate stock.

Samtouch Office Snap Shot
Stock Recipes

Stock Recipes.
Whether it be a recipe for a Pint of Shandy or a complex level of ingredients for a main course.  Samtouch Office updates product ingredients real time ensuring not only your saleable products but all your ingredient stocks are fully up to date.  Calculate the cost of your products based on a preferred margin and keep track of your profit levels using the profit reports. 

The Dashboard.
There is no excuses for items to be out of stock.  The front dashboard keeps a track of items that could potentially go out of stock giving you every opportunity to place an order on your suppliers.

The Samtouch Office Dashboard

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Telephone 01924 438238