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Point Of Service For Restauranteurs

Samtouch POS.
Samtouch Point-Of-Service software offers a high level of features and functionality for the professional restauranteur.  With over 30 years knowledge in the point of sale industry we know that fast and efficient table service is of key importance. Samtouch offers all the features required in this sector in a system that is cost effective and easy to use and maintain. 

 

Feature List.

Table Management

Table Management
Samtouch offers a high level of functionality when it comes to Table Management.  From graphic representation of table layout, split billing, table merging, tab transfers to table and all the functionality of table management you would expect.  Samtouch can also be operated on Windows tablets for order at table operations.
With up to 6 management files you can utilise these for different sections of your restaurant, room management or simple customer accounts.

Floating Operators.
As part of a Multi-POS operation, it's important that the operator's can move around the system easily.  With Samtouch an operator can start a sale on one terminal and move across multiple terminals adding to the existing sale.  For busy bar operation this feature is a must to reduce bottom neck's and speed up bar service. This features is predominantly used in bar and hospitality enviroments but is just as easily suited to the retail sector.

Floating Operators
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Customer Loyalty.
It's just as important to retain customers as well as finding new ones.  The combination of Samtouch & Samtouch Office makes it easy to manage customer information and promote your business by offering loyalty points, price level discount or cashless (members clubs etc).  Whichever one of your establishements your customer visits you can be assured that the information is available at the point of service.

Price Levels
Samtouch offers up to 6 different price levels per product.  These can be used in many different scenarios from happy hour, customer loyalty price levels, trade customers etc.  In addition, price levels can be scheduled to operate on different days and/or different times of the day to work in conjunction with your promotion. 

Happy Hour
Kitchen Order Printing

Kitchen Order Printing
For fast, accurate and efficient food order processing, expedite Samtouch's order process features. We understand that food prep points open and close during the day that's why Samtouch provides scheduled options to re-route kitchen order printing to alternative printer's within the system.  Free text, condiment and cooking instructions are printed as part of the order.

Microplus Kitchen Video.
A powerful way to speed up service to your Customers and increase employee productivity From Microplus Inc. - A pioneer in developing standalone kitchen video systems utiliziing state-of-the-art technology comes the Ultimate Video family of controllers. The Ultimate Video provides your kitchen staff with easy to read, color enhanced product orders. The system provides powerful tools to help increase customer service and employee productivity, while helping to reduce waste.

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Different Sizes

Multiple Sizes
Dealing with multiple sizes as part of your inventory process can be a headache.  Samtouch deals with this most effectively by offering multiple sizes and prices per product.  Typically wine can be sold in 125ml, 175ml & 250ml measures so Samtouch allows you to factor in the relevant quantity to deduct stock accordingly.

Promotions
We know that providing customers with varied promotional offers is a fundimental part of everyday business, but sometime difficult to achieve on your current POS solution.  That's why Samtouch has a full suite of promotional algorithms built in.  Whether you are doing a simple 3 for 2 offer or combination meal deals, Samtouch offers a complex range of promotional options.  You can even schedule promotions to work on certain days or time and tailor customer display advertisements to work in conjunction with the promotions 

Promotions
Dynamic Screens

Dynamic Screens
Spending time creating new products or specials?  Samtouch "Dynamic Screen" feature takes the heartache out of adding new items to the keyboard.  With "Dynamic Screens" all you need to do is create the product and Samtouch will automatically add it to the relevant product screen.  So, if you have a new starter add the new product to the "starters" category and it will auto appear in the "Starters" screen.

Stock Count Down
The stock count down features provides the waiter/waitress with up to the second information about the number of menu items currently available.  Ideally suited to higher value or limited menu items such as lobster and steaks etc.  Once the count reaches zero then you have the option to not process anymore orders for that item.  Stock count down should be up dated at the start of session to ensure accurate availablity.

Stock Count Down

Samtouch Office Cloud Back-Office.
Complete your Point-Of-Service solution with our very own Cloud based Back-Office solution.  Where ever you are in the world you can manage and monitor all your restaurants on any PC or Tablet, whether it be Windows, IOS or Android  The opening dashboard provides you with key sale information at the touch of a button or altenatively create new menu item, changes prices, check stock or produce more detailed reports.  Samtouch Office is your hub to control all of your restaurants from one "easy to use" central point.

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Integrated Payments.
Samtouch interfaces to a number of key card payment provider's, such as Paymentsense, WorldPay, Sage Pay and Veriphone.  Choose from counter top or mobile wireless device for "Pay At Table" table operations reducing the bottle neck at the point of service.  You select the device and provider that best suites your business. 

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Useful Restaurant Integrations

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Resdiary restaurant reservation system creates a smooth service using our on and offline tools, designed to harmonise the front of house and kitchen teams. Maximise capacity with smart table optimisation, available on multiple devices, giving you optimum control over your reservations.
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Mainstay is an intuitive end to end PMS software system specifically designed for the hotel market. Each hotel can select the modules suited to their own establishment and requirements. Mainstay has built up an enviable reputation for its functionally rich software, reliability and flexibility at a competitive entry level price. Mainstay has all the main features required for any busy hospitality environment; enquiries, reservations, billing, conference, sales ledger and marketing and is configurable to each individual hotel for ease of use.
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Direct Room Sales
Direct Room Sales

Direct Rooms Sales offer hotel owners a unique Hotel Reservation System boasting a feature-set normally only available to larger hotel chains. Backed by a comprehensive range of consultancy, training and marketing services to support hotel owners in maximising revenue from rooms. The DRS Booking System was designed by hotel owners frustrated that the market did not offer a system that facilitated revenue management techniques within a simple and easy to use system, without commission charges on their business.
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Caterbook

CaterBook V4 is a fully integrated, single system, comprising reception desk software, web booking engine and channel manager. Pricing and availability is controlled in one central point, significantly reducing the time it will take you to manage your bookings. Being cloud based, you can access CaterBook from any web enabled device, including PC, Mac and modern tablet like an iPad or Nexus. Samtouch & Caterbook integration ensures food and restaurant bills are added direct to the hotel bills in your PMS system ensuring no purchases are missed from the bill.
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Caterbook

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Telephone 01924 438238